Inside Sales Coordinator (m/f/d)

Job Responsibilities:

• Collaborate with the sales team employing our business process management software to ensure the success of new and existing customer orders and projects
• Assist Regional Sales Managers and Account Managers with pertinent data required for project(s) success
• Collaborate with Sales on strategies for achieving high levels of customer satisfaction
• Inform project status, schedule and key issues to customers, channel partners, and congatec management on a regular basis
• Regularly interface and collaborate with necessary congatec departments
• Improve customer and channel partner relationships by providing timely and accurate responses to inquiries
• Create & Maintain customer master data in corporate ERP system
• Manage project Sales Order and Return Material Authorization process within corporate ERP system (quotation through shipment)
• Create and analyze daily reports pertinent to the project(s)
• Manage customer/project product demonstration inventory and deployments
• Develop process improvements to meet customer project needs

Requirements

• Bachelor’s Degree required 
• 3-5 years of experience in computer hardware or similar industry recommended
• Effective interpersonal skills and committed to the customer perspective
• Proficient in professional correspondence, verbal and written
• Ability to manage time and work independently as well as working well in a team environment
• Appetite for solving problems, taking initiative
• Profound Excel and Power Point skills
• SAP experience preferred
• Detail-oriented
   

Join our successful team!
We look forward to receiving your application with your salary expectation at: dan.demers@congatec.com