FAE – Field Applications Engineer (m/f/d)

Job Type: Full-time

 

General Expectations

As a Field Applications Engineer, you will be part of a team that proactively supports customer projects from a technical perspective. congatec’s Field Application Engineers have a strong knowledge of x86 and ARM system platforms, as well as a high level of enthusiasm for creating the best possible customer experience.

Your tasks:
 

• Serves as a key technical resource for Sales support activities such as face-to-face sales meetings
• Demonstrations, preparation of prototypes and other technical related support
• Participates in in-house and external training and learning activities as directed by the department lead
• Identifies technical opportunities and economic justification for improvements and communicates those to the customer, Project Manager and/or Sales
• Keeps department lead and Sales Manager informed of project status and elevates situations requiring decisions, changes, or management support
• Has knowledge and proficiency in computer I/O architectures and implementations
• Knowledge of computer hardware design practices, schematic entry tools, Gerber viewer, signal integrity and debugging practices
• Knowledge of industry standards and practices (e.g., UL, EN IPC, etc.) that apply to electronic design and testing
• Is familiar with modern and legacy Operating Systems such as Linux and Windows DOS and UEFI shell
• Experience with installation, debugging and configuration
• Knowledge of SMT manufacturing and test processes
• Is familiar with and follows procedures (ISO, Safety, etc.) and project work methodologies for all Systems activities

Your profile:
 

• Education: BS degree (engineering, computer science, physics, or math) or MS degree (engineering, computer science, physics, or math)
• Experience: 10+ years of field support in embedded computing or like industry
• Ability to take initiative and problem solve
• Excellent verbal and written communication skills
• Ability to present oneself as well as the company in a professional manner
• Knowledge of applicable laws/policies/principles/etc.
• Proficient in the use of a personal computer and corresponding programs
• Works effectively in both individual and team environments.
• Ability to manage multiple customer projects simultaneously

Work Environment:
 

• Home office environment utilizing high speed internet access and telephone
   

Become part of our successful team!
We look forward to receiving your application at jobs-americas@congatec.com